Root Cause Analysis

Let’s be curious together

Make it stand out

Whatever it is, the way you tell your story online can make all the difference.

When you ask your team about the delivery of “XYZ product.”

The feedback is riddled with blame and “not it” statements.

❓How do you overcome those objections?

One of the most common responses by leadership is to:
1. Review the list of responsibilities with each person in the team.
2. Create a RACI Matrix (Responsible, Accountable, consulted, Informed)
3. Conduct a “witch hunt” to determine root cause in a negative way.

Consider this, what if you went into the team room and became curious.

Hear me out. Stop reading books and formulas to find the answers to improving team performance.

Start connecting with your team to understand the root cause to problems.

Join them in their environment and ask a few key questions…a few examples:

what’s really going on with not launching the product?”

What do you think is causing this?

What can I do to help?

How is this addressed in the past?